“Because every change is intended to improve customers’ experiences, Microsoft encourages customers to test and provide feedback on updates before rolling them out for general availability.” It also dives into the process for new feature submissions, which initiates a sequence for roadmap operations teams to coordinate with internal stakeholders across Microsoft to develop the change communications necessary for launch. The case study focuses on how Microsoft 365 manages its roadmap to provide visibility and drive alignment across engineering and product marketing teams. Today, it publishes daily with more than 100 new items added per month, with the full roadmap rarely covering less than 1,600 items at any given time.” “In 2014, Microsoft published a new roadmap every six weeks with about 30 items. Our latest case study reflects on Microsoft’s own internal processes for supporting change management across the company, especially in the context of rapid development. Microsoft 365 change communications, a case studyĬhange management is a constant and critical aspect of IT that affects every IT pro-including those of us at Microsoft. In this month’s Microsoft 365 Admin Digest issue, we’ll dive into a new case study about change management with Microsoft 365, Microsoft's latest AI research, show you where to find relevant trainings for your users, a new simplified, single domain for Microsoft 365 apps and services, and share details about important changes coming to Exchange Online. Just like the season, AI is bringing new beginnings and growth to organizations and their IT departments. Spring is upon us in Redmond, and everything is starting to bloom-including artificial intelligence (AI). A banner image with text: "Microsoft 365 Admin Digest: Your monthly IT admin blog for all things Microsoft 365.”
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